Literacy & Learning Services

PCG-CRM provides Literacy & Learning services for districts and schools to meet the literacy needs of students, teachers, and educational leaders and students in middle schools, high schools, and career & technical education.

PCG-CRM's Core Beliefs



PCG-CRM's Literacy & Learning Services

Our Literacy & Learning services prepare students for higher education and the workplace through

  • Systemic initiatives that make student literacy and learning the central focus of the schools
  • Highly motivating and engaging Content Area literacy instruction
  • District and school audits for data-driven decision making
  • Action planning for systemic change
  • Expertly aligned professional development for teachers
  • Coaching and support for school and district leaders
  • Response to Intervention (RtI) implementation and support
  • 21st Century Skills program implementation and support

We work with a wide range of organizations to improve the literacy and learning of students throughout the United States.

  • Middle schools
  • High schools
  • Career & Technical Education (CTE) centers and schools
  • State Departments of Education
  • Regional education associations and service centers
  • Professional associations
  • National education and leadership organizations

PCG-CRM believes that action to improve student literacy and learning must be based on data.

  • PCG-CRM's leadership services are based on the research-grounded Leadership Model for Improving Adolescent Literacy (Irvin, Meltzer and Dukes, ASCD, 2006).

  • All of PCG-CRM's teacher professional development is based on the research-grounded in Adolescent Literacy Support Framework (Meltzer, Brown University, 2002).

PCG-CRM's Literacy & Learning work empowers educators to develop student competency as readers, writers, thinkers, and learners.

  • Our research grounded approach builds district and school capacity to improve student literacy and learning.

  • We collect, analyze, and use data as the core of school-wide initiatives.


Four Synergistic Components


PCG-CRM Literacy & Learning services provide educators with the tools they need to prepare students to meet literacy demands through four synergistic components:

  • Literacy & Learning Audit to identify strengths and areas of needs for your district/school to improve student literacy and learning

  • Action Planning to set goals and get results

  • Professional Development to establish a common language, a commons set of understandings, and a common repertoire of instructional skills and strategies. For classroom teachers, teacher leaders, and literacy coaches.

  • Leadership Coaching to support the implementation of a systemic literacy initiative. For district administrators, building leaders, and school leadership teams.


Why are PCG-CRM's literacy services so effective?

We care. We work with our clients as partners, listening carefully to your needs, goals, and capacity, to design collaborative solutions that make sense.

We understand. We have taught in schools and universities, served as school, district, and university administrators, conducted professional development with classroom teachers and school leaders across the nation. We understand the challenges that schools face and work with educators to implement practical solutions that make a difference for students.

We research. We base our literacy services on what works in systemic school reform, educational improvement, teacher professional development, and literacy instruction.

We respect. Our professional development for teachers and leaders is respectful and builds on your knowledge and expertise. We coach and focus our collaborative energy on literacy improvement over time, deepening knowledge and implementation so results can be seen at the classroom, school, and district level.

We connect. We use technology to support client services, reporting to clients in an effective and timely manner, connect with clients in between onsite visits, connect clients to resources, and collect and report data. This means we offer clients state-of-the art applications and services attuned to the 21st century.

We inspire. Our passionate staff brings vision and hope to teachers and students that literacy develops self-confidence, self-efficacy, and enhanced ability to succeed in school, work, and life.